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Getting your news out there


published on Thursday, 13 August 2009 . by Julie Hopkins

There are a ton of web sites that claim they’ll distribute news releases for free. But my experience is that many of them are more trouble than they’re worth and they are constantly pinging you with upcharges.

Today I came across a great blog entry that ranks these “free” distribution services by:

1. Page Rank – What is the Google page rank of the site? I’m only listing free PR sites that have a page rank of 4 or higher. To determine the page rank of a site,

Check Page Rank of any web site pages instantly:
This free page rank checking tool is powered by Page Rank Checker service

2. Google News – Are most of the press releases that are published by the site picked up by Google news? To find out if a PR distribution site is getting their content indexed by Google news, go to Google News and do a search for “site:sitename.com”. This will show all of the stories by that site that have been indexed by Google News. As an example, a search for all press releases for the free PR site BigNews.biz, would look like this “site:BigNews.biz

3. Traffic – Does the free press release site get any traffic? For this list we used Alexa.com to check traffic. You will have to set your own standard for what you feel is acceptable. For this list, I’m using any site that is ranked above or around 100,000 by Alexa.

4. Cost – For this list we are looking for sites that are primarily free. However, they may offer additional premium services for a fee.

As a result, I tried the top ranker – http://www.PRLog.com.

I just submitted 2 releases (one for Hopkins Marketing and one for OstermanCron) and that experience was excellent… compared to previous experiences on other sites. The real proof will be in whether or not we get online exposure… but so far so good.

Great utility for managing passwords


published on Monday, 10 August 2009 . by Julie Hopkins

Randy should be posting this but he sent it to me, I love it, and thought I’d post it.
Are you familiar with LastPass? ( https://lastpass.com/)

It’s a free and extremely secure online password manager. The guys on the PCMAG.COM podcast talked about it in reference to a story about a recent Twitter hacker. All of the PCMAG guys use LastPass and really love it.

Also, here’s a PCMAG story about this product: http://www.pcmag.com/article2/0,2817,2343565,00.asp

I’ve been using it for several days now and REALLY like it.

Hopkins Marketing and Vital-Marketing both recommend it!

No space for spaces: Best practice for naming files for web


published on Wednesday, 15 July 2009 . by Julie Hopkins

I was updating a client’s web site this morning and they asked me to name a pdf file: “Poster – Regional Disparities and Economic Outcomes Associated with Minimally Invasive and Conventional Surgeries of the Chest, Abdomen, and Pelvis.”

Here are a few best practices to keep in mind when you are naming files:
No spaces: use hypens or underscores to separate words. Why? Because some web browsers may not recognize the spaces. If you use spaces, they are frequently translated as “%20”. So if your file name is Hopkins Marketing.pdf, it would be read as Hopkins%20Marketing.pdf. The problem is that this can cause confusion in identifying the actual file name. Spaces in file names can also cause broken links, because popular software (like Microsoft Office) recognize spaces as an opportunity to move to another line. The spaces can also affect your search engine results. So drop the spaces.
Avoid special characters in a file name (eg %, #, $)
Be relevant to the content. The title is important for search engine optimization so get your key words in there.
Be brief: Err on the side of brevity. Depending on the application, you may be limited to 256 characters or fewer.
Generally about 25 character maxium is a sufficient length/goal.

With that last comment, I’m off to reduce this 148 character file name by 80%. I’ll start by removing the spaces!

More on Green marketing


published on Thursday, 9 July 2009 . by Julie Hopkins

Last post talked about interactive pdfs and one of the benefits being that you don’t have to print, mail, fax, scan, etc. In other words… save some trees by going electronic!

MarketingSherpa just published a case study that is a great follow-on: “SUMMARY: Marketers looking to save money on print costs can take advantage the growing trend toward “green” marketing by transitioning customers from a paper catalog to digital communications. In this Case Study from our archives, see how a marketer redesigned their email program to make it a green alternative to their printed catalogs. The test worked: They reduced their print run and lifted email conversions 19%.In this Case Study from our archives, see how a marketer redesigned their email program to make it a green alternative to their printed catalogs. The test worked: They reduced their print run and lifted email conversions 19%.”
Read the case study here: http://www.marketingsherpa.com/article.php?ident=31300

Bottom line: customers are looking for, and responding to green offers.

PDF forms -stop printing, filling in, scanning and faxing/emailing


published on Friday, 3 July 2009 . by Julie Hopkins

PDF forms are great. Sort of. Everyone can universally open them (who doesn’t have Adobe Reader these days.) But when you have to print a form, fill it out and then mail it, scan it, fax it, or email it, it’s not so great anymore. It’s a pain.

Why not make it interactive and save a tree. The job applicant, for example, opens the form, and types his qualifications right into the form and hits submit. Or saves the document and then emails it back. Saves lots of steps, not to mention those trees. Plus, you receive readable and uniform responses.
You can create interactive forms in Adobe Professional and Indesign (I prefer Professional.) Or have some one do it for you for under $10/page (OK, this is a shameless plug… julie@hopkinsmarketing.com). But seriously, if your pdf’s are static, it’s time to go interactive.

Content sharing websites


published on Thursday, 2 July 2009 . by Julie Hopkins

Here’s a nice summary article of the top content sharing websites: http://tinyurl.com/m4axax
The only thing I question, is the email marketing recommendation for aWeber. In all fairness, I’m not familiar with this service. BUT, I am a huge fan of www.mailchimp.com. For my clients (HopkinsMarketing.com and Vital-Mktg.com) who may only blast emails sporadically, pay-as-you-go is the way to go. Plus, they just keep innovating in the mailchimp labs. Love it and highly recommend it.

Ning is one of the social media sites mentioned. I’m digging into this one and will report back…. looking at it as a private network for my ginormous extended family, as well as for my neighborhood association. I’ll report back with what I like/don’t like.

Happy 4th of July!

How to Link to a Specific PDF Page


published on Saturday, 25 April 2009 . by Randy Saunders

It’s easy to link to a PDF document from an email or HTML page—just use a standard HTML hyperlink. For example, to link to the October 2007 issue of Connections Magazine (PDF), include this URL address:
http://www.connectionsmagazine.com/issues/7/10.pdf

But what if you want to link directly to my article, “Creating a Virtual Contact Center,” that begins on page 29?

By appending the tag, “#page=pagenumber” to any PDF URL, your browser will open the PDF file and position it on the specified page number.

So for our example, you can direct readers to the article on page 29 with this URL:
http://www.connectionsmagazine.com/issues/7/10.pdf#page=29

Adding the “#page=” tag eliminates the manual PDF-navigation effort for your audience. Not only will they appreciate the time saver, they’re more likely to find and read the targeted content.

Dive in to Social Media


published on Thursday, 12 February 2009 . by Julie Hopkins

Lately, Randy and I have been spending more time on Social Media sites LinkedIn, Facebook and Twitter. But when I ask friends outside of my marketing world if they’ve ever heard of Twitter, I usually get “Twitter? What’s Twitter?” And Facebook… “that’s for teenagers.” LinkedIn…. “I’m on it because someone sent me an invitation. But I haven’t done anything with it. I don’t have time for it.”

But the fact is, social media is growing like crazy and if you’re in marketing or sales, you need to dive in.
I attended an American Marketing Association meeting on this topic today, led by Kendra Ramirez. http://www.linkedin.com/in/kendraramirez
Key take-aways – you’re crazy if you don’t give social media a try. Get a strategy… know what you’re trying to accomplish. The only industry where she has seen poor results is in manufacturing. Good bye cold-calls. Get over yourself… it’s OK to put your name and photo out there. People remember faces, not names so the pic is important. She cautions against putting your maiden name, year of your birthday, and your physical address. (Not sure yet if I agree about the maiden name.)

Articles, seminars and training courses are EVERYWHERE. Experts abound. No excuses. Dive in! (Besides building your business, you might just find out that it’s fun!)

New eBook – Media Savvy in the Internet Era


published on Thursday, 5 February 2009 . by Randy Saunders

The media has always been one of the most effective ways to communicate your message. In this new eBook, David Henderson provides valuable perspective and helpful guidance on how to communicate through today’s changing media.

David is an Emmy Award-winning former CBS network news correspondent, author and media strategist who is one of today’s great thinkers when it comes to embracing Web 2.0.

His eBook’s popularity is a great example of the power of social media. Released just a few weeks ago, it’s already attracted more than 7,000 downloads!

So if you’re trying to figure out the new online world—Web 2.0, blogs, social media, and Twitter—what’s the value, and where’s it all headed? Then you’ll want to check out David’s free eBook at www.mediasavvyleader.com.

Making CEM (Customer Experience Management) Real


published on Thursday, 22 January 2009 . by Julie Hopkins

Sometimes, it’s just simple personal expressions that make a difference in creating meaningful relationships.

This from a net promoter blog on the success of AIG and CEM. It illustrates how baby steps can have a giant impact:

“One of their [AIG's] big points of focus in terms of experience design is to really focus on the main moments of truth, and to make specific changes to reflect what they know about personal events happening in the customer’s life. Such as special communications and offers that are linked to events like birthdays, family changes, moving house, or other things that are, actually, a pretty big deal in peoples’ lives! And when they get personalized communications, it’s a great way to make them know that your company cares about them personally. These types of programs and changes, have allowed them to double revenues in some cases.”

And this:

“I thought he summarized all of this nicely by highlighting the fact that they have focused on moving from a “push” model, that is about marketing and selling to clients, to a “pull” model where excellent customer experience generates a natural positive image and word-of-mouth to bring in new customers. And ultimately, this all comes down to demonstrating every day to their clients that they are listening. The act of listening, and responding to the client, is right at the center of developing deeper relationships.”

So keep it personal….and listen closely…..

Is Your Web Site Packed with “World Class, Cutting Edge, Market Leading, Groundbreaking” Gobbledygook?


published on Monday, 12 January 2009 . by Randy Saunders

Or perhaps your offerings are just “flexible,” “next generation,” “industry standard,” “mission critical,” “scalable,” and a few other overused, hype-driven phrases.

In David Meerman Scott’s eBook, “The Gobbledygook Manifesto,” he analyses over 388,000 press releases sent in 2006. What he found was 74,000 mentioned at least one of the gobbledygook phrases—the same meaningless jargon kept cropping up over and over again.

The winner (or most abused term), was “next generation”, with more than 9,800 references. This was followed with over 5,000 uses of each of the following words and phrases: “flexible,” “robust,” “world class,” “scalable” and “‘easy to use.”

Volume Analysis: Gobbledygook Business Terms(click to enlarge)

Volume Analysis: Gobbledygook Business Terms

As an online expert and viral marketing strategist, Scott says, “just like with a teenager’s use of annoying catch phrases, I notice the same words cropping up again and again in Web sites and news releases—so much so that the gobbledygook grates against my nerves and many other people’s, too. Well, duh. Like, companies just totally don’t communicate very well, you know?”

Scott continues, “Just saying your widget is ‘industry standard’ means nothing unless some aspect of that standardization is important to your buyers. In the next sentence, I want to know what you mean by ‘industry standard,’ and I also want you to tell my why that standard matters and give me some proof that what you say is indeed true.”

Always Write for the Buyer
As you write news releases or website copy, start with your customer in mind; not with your product. Well-written materials speak in the customer’s language … what are their problems and business issues? How can you communicate in way that demonstrates your expertise in the market?

To learn more about the study and how to avoid these overused clichés, download Scott’s complimentary eBook, “The Gobbledygook Manifesto.”

Trick for finding high-res logos on the web


published on Friday, 9 January 2009 . by Julie Hopkins

I’ve  got to give Tom Boylson (www.printingalliance.com and www.promotionalliance.com) kudos for this one. Have you ever worked with a client or partner who can’t find their original artwork (vector art… .eps file?) Or your own company can’t get its hands on the original art….the designer is long gone, the computer it was stored on is in the computer graveyard….etc. So as a result, everytime you need something printed, it’s a major hassle. Here’s a possible fix…. www.brandsoftheworld.com. Go to this site and type in a brand…. say General Electric and you’ll get a bunch of options. You’re not going to always find what you’re looking for but it’s a resource. I uploaded one of my client’s logos – OstermanCron. Now we have a central resource for grabbing the logo (and who knows…. it could help SEO too??) This is also a resource for getting new vector art created from your .jpg or .gif file.